Last updated: May 23, 2026
GumboMax is committed to providing high-quality AI business operations system services. We understand users need to fully understand the service before subscribing, and have established the following refund policy.
First-time subscribers: Full refund available within 7 calendar days of first payment if not satisfied.
Auto-renewal: A reminder is sent to your registered email 3 days before renewal. Cancel anytime before the renewal date. Fees for the current cycle are non-refundable once processed.
Service unavailability: If GumboMax platform causes continuous service interruption exceeding 72 hours, fees for the affected period will be refunded pro-rata.
First-time subscription exceeding 7 days. Orders where service usage exceeds 50% of the subscription period. Users violating GumboMax Terms of Service.
1. Email support@gcs-watchdog-ai.com
2. Subject: "Refund Request - [Order Number]"
3. Include: registered email, order number, refund reason
4. Review response within 3 business days
5. Refunds processed via original payment method; arrival time depends on payment platform
Email: support@gcs-watchdog-ai.com
Hours: Mon-Fri 9:00-18:00 (Beijing Time)